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Troubleshooting

  • Needs approval: allow Battistics in System Settings › General › Login Items & Extensions.
  • Outdated or not answering: use Power › Power Helper › Repair.
  • From the iPhone: turn on closed-lid sessions in the Mac’s iPhone pane. The iPhone never installs or repairs the helper; that is done at the Mac.

Open Power. If it shows Sleep is turned off, click Allow Sleep.

  • Check that Show this Mac in Battistics Remote is on in the Mac’s iPhone pane.
  • Sign in to iCloud with the same Apple Account on both.
  • The pane shows an iCloud problem when there is one, such as being signed out or out of storage.

Allow notifications for Battistics in System Settings › Notifications. Keep Awake warnings also show inside the app without permission.

Use Report a Problem in the popover’s settings menu or open an issue.